SMS enrollment
Operational text alerts for LuxeHG vendors, agents, and property owners
This page enrolls contracted cleaners, maintenance vendors, local agents, and property owners in operational text messages from LuxeHG LLC. Messages cover maintenance tickets, turnovers, escalations, and property status for properties LuxeHG manages or co-hosts.
Program type
These are operational, transactional messages sent only to contracted service providers and property owners who have an existing business relationship with LuxeHG LLC. LuxeHG does not send marketing or promotional text messages, and does not use this program for advertising.
Enroll a mobile number
Complete the form below. Consent is given by the mobile subscriber, is not required as a condition of any purchase or contract, and can be withdrawn at any time by replying STOP.
Enrollment recorded
Enrollment recorded.
You will begin receiving operational text messages from LuxeHG LLC for the property or market you listed. Reply STOP at any time to unsubscribe, or HELP for help. Questions about this enrollment: email sales@luxehg.com.
Program disclosures
Read these terms before enrolling. They apply to every number in the program.
- Program: LuxeHG LLC operational alerts — maintenance tickets, turnover assignments, escalations, and property status.
- Message frequency varies. Volume depends on ticket activity, turnovers, and escalations at the properties you are assigned to.
- Message and data rates may apply. Charges come from your mobile carrier, not from LuxeHG.
- Reply STOP to opt out of any further messages at any time. You will receive one confirmation that you have been unsubscribed, and then no further messages.
- Reply HELP for help, or email sales@luxehg.com.
- SMS consent is not shared or sold to third parties. Mobile numbers and consent records collected here are used only to send you these operational messages. They are never shared or sold to third parties or affiliates for their marketing purposes.
- Carriers are not liable for delayed or undelivered messages.
- Consent is not a condition of any purchase, contract, or continued work with LuxeHG.
What you will receive
Bracketed fields are populated with the actual ticket, property, and issue at send time. Every message is prefixed with the LuxeHG brand name.
- LuxeHG: URGENT ticket [ID] at [Property]. Issue: [no hot water]. Reply ACK [ID] to confirm. On-site response required within 4 hours. Reply STOP to unsubscribe.
- LuxeHG: Turnover assigned — [Property], checkout [11:00 AM], next check-in [4:00 PM]. Reply ACK [ID] when accepted. Reply STOP to unsubscribe.
- LuxeHG: Owner alert — [Property] maintenance estimate [$420] exceeds your approval limit [$250]. Reply YES [ID] to authorize or NO to decline. Reply STOP to unsubscribe.
- LuxeHG: Compliance reminder — [Gilmer County] excise tax filing for [Property] is due [08/20]. Documents requested by [08/15]. Reply STOP to unsubscribe.
Who receives these messages
Enrollment is limited to people with an existing business relationship with LuxeHG LLC:
- Contracted cleaners and turnover crews.
- Contracted maintenance vendors and trades.
- Local agents who respond on site.
- Property owners whose properties LuxeHG manages or co-hosts.
LuxeHG does not purchase, rent, or import phone number lists, and does not message anyone who has not enrolled through this page or given equivalent written consent.
Opting out
Reply STOP to any message to end all operational texts to that number. Reply HELP for program information and contact details. You can also email sales@luxehg.com to be removed. Opting out of SMS does not end your contract or working relationship with LuxeHG; we will contact you by email or phone instead.
Privacy and terms
How this information is collected, used, and retained is described in the LuxeHG privacy policy, including the statement that mobile phone numbers and SMS consent are never shared or sold to third parties or affiliates for their marketing purposes. The full program terms are set out in the LuxeHG terms of service.